Help & Troubleshooting

Currently 3878 topics.

API Access
920 1

I want to upgrade to a Premium account for API key access, but the ‘Upgrade now’ link on the API... read more

Jun 17 2026 03:46 pm tap************rds

could you please send me over the invocie please for the last payment thanks read more

Jun 16 2026 03:58 am lum***-89

Hi, I paid via card and I did not get any of my bids for it. read more

Jun 15 2026 07:18 pm moo*****les

Hi there, I have another ebay account I would like to switch over to and use this amazing tool. ... read more

Jun 14 2026 07:09 am cra******h71
Bidwiser,ai
1673 1

I would like to disable bidwiser.ai. My antivirus and ad blocker are constantly in use, and it is an... read more

Jun 09 2026 10:48 am tai***492

Request refund. Signed up for your service and paid fir the upgrade to reduce bid time in an attemp... read more

Jun 06 2026 08:21 am len*ymo

I just set-up an account, started to place snipe but wanted a lower than 10 second snipe time, so I ... read more

Jun 04 2026 07:07 pm len*ymo

Hello many whatched items in ebay are not being show in my watched items in bid slammer m Why ?? c... read more

Jun 04 2026 04:25 pm hel***-44

I have not been able to sign in via ebay so am worried bids lined-up for the next few days may not w... read more

Jun 04 2026 09:31 am r**3
bid points
1372 1

I have 1150 points, how much bid value does that equate to (dollar amount). read more

Jun 03 2026 05:49 pm rus*b68
subscription
1383 2

hello i try to pay su, could you verify if i have to make another payment ? thank you read more

Jun 02 2026 08:33 am hel***-44

My account shows "expired," although for the last 3 years, I have paid a recurring amount of $25 for... read more

Jun 01 2026 10:44 pm enc*******lue

Cant bid on item, it says "Limit is 1,000 USD for free accounts." even though I bought 10 snipes. read more

May 28 2026 07:27 am erb***ard

I went to renew my subscription but the only option is pay per snipe. Is that accurate?? If the year... read more

May 27 2026 06:10 am but****015

I purchased 5 upgraded snipes yesterday, and they are yet to appear. I want to ensure that its proce... read more

May 26 2026 12:00 pm far*ie1

trying to renew but only letting me choose to pay by bid bundles of 5,10 25,50,100 read more

May 26 2026 11:28 am old******tic
testing
930 2

This is a support ticket test read more

May 26 2026 09:49 am dpa**593
Upgrade
2977 1

Upgrade not on account after paying $10? read more

May 19 2026 12:44 am tra*********ors
Upgrade
2334 1

Hi there - I purchased an upgrade on my VISA (not paypal) and it shows that it has gone through, but... read more

May 14 2026 01:10 pm lev*******dco

Hello, My BidSlammer premium membership appears to have expired in March 2026 even though my annu... read more

May 14 2026 12:20 am enc*******lue